Ksl Hotel & Resort - Johor Bahru

33 Jalan Seladang, Taman Abad, Johor Bahru, Malaysia, 80250show map
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Rooms and Guests
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Highlights
7
Very goodBased on  230 reviews
Overview

The lovely 5-star Ksl Hotel & Resort provides quick access to a temple, a palace and a mosque nearby. Built in 2011, the hotel is a combination of Chinese architecture and contemporary facilities.

This hotel is located in a business area, 2.4 km from Angry Birds Activity Park. The property is in a 30-minute walk to Johor Bahru city center.

Placed near eateries, a theme park and a zoo, the hotel offers a casino, an outdoor swimming pool and a golf course for on-site relaxation.

Ksl Hotel & Resort is around 30 minutes' drive from Sultan Ismail Intl airport.

Rooms

The property comprises 868 luxury rooms equipped with an in-room safe, climate control, coffee/tea makers, a work desk and a rollaway bed. The rooms have marble bathrooms which come with a spa bathtub, a bidet and bathrobes.

Eat & Drink

In the morning a buffet breakfast is served at the restaurant. The hotel invites guests to the Rooftop Mission Golf bar to relax with a drink. Offering Malaysian, Italian, Chinese and Indonesian dishes, Tea Garden Restaurant is a 5-minute walk away.

Services

Business travelers can avail of a video projector, a slide projector and projector screens offered on site.

Relax

Spa facilities at Ksl Hotel & Resort include a wellness centre, a Jacuzzi and a sauna. Guests can choose from snow skiing, mini golf and billiards available on the premises.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2011.  Number of floors:   27.  Number of rooms:   868.

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Facilities
Free Wi-Fi

Free Wi-Fi in public areas

Parking

On-site car park

24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Outdoor swimming pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's menu

Cots

Fitness/ Gym

Fitness centre

Sports & Fitness

  • Fitness centre
  • Skiing
  • Golf course
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Free breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu
  • Water slides
  • Children's play area
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Aqua park
  • Entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room view

  • City view
  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • In-room safe
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Slippers
  • Free toiletries
  • Lighted makeup mirror
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • International calls
  • Plug adaptor
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
KSL City MallKSL City Mall400 ft33 Jalan Seladang Taman Abad
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Twilight Bar & LoungeTwilight Bar & Lounge300 ft33, Jalan Seladang
Tea Garden RestaurantTea Garden Restaurant400 ftLG 34 & 35, KSL City, 33 Jalan Seladang
InfusionInfusion600 ft33, Jalan Seladang
MeisanMeisan900 ftJalan Dato Sulaiman
Kura Japanese RestaurantKura Japanese Restaurant900 ft85, Jalan Harimau Tarum
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Grand Palace Park (Istana Besar) Grand Palace Park (Istana Besar) 1.1 mi
Holiday Plaza MallHoliday Plaza Mall1.1 mi
Arulmigu Sri Rajakaliamman Glass TempleArulmigu Sri Rajakaliamman Glass Temple1.2 miNo.22 Lorong Satu Tebrau
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Getting around
Airports
Sultan Ismail Intl (JHB)12.6 mi
Underground
Yishun MRT Station6.3 mi
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Reviews
6.8
Very goodBased on  230  reviews
  • 7.0
    Very good

    Convenience as the shopping centre is next door.

    A lot of facilities is not up but we were not informed nor was it stated in ksl website. For eg., We brought our children there looking forward to the swimming pool but have to dissapoint them.

  • 9.2
    Superb

    the reception very slow when check in

  • 5.4
    Guest rating

    easy shopping

    staff are not well train, No greeting to customer, especially the restaurant, they can tell you, i m new sir, i am not sure, our order food have to wait for min. 40 mins to arrived Extremely poor service,

  • 5.4
    Guest rating

    conveniently located

    too messy and crowded in the lobby, should limit the sofa.

  • 6.6
    Good

    Shopping were convenience

    The carpark are shared with the shopping mall, so as hotel guest there are no carpark specially for hotel guest. The water park were still not ready.

  • 4.6
    Guest rating

    the location is an advantage.

    no flexibility for late check out. the staff extended 1 hour as complimentary and it was on Monday. I expected to be till 3pm. There was a dead nymph stucked to the wall near the TV.

  • 3.8
    Guest rating

    Table Tennis facility as part of the sports

    Over the weekend on 8th Dec - 9th Dec 2012, I brought my family to have a weekend stay at your KSL Resort at Johor Bahru. It turns out this to be the MOST UNSATISFACTORY Hotel Stay that we had ever stayed before! We are a family of 3 persons. 1. When Checking in, Staff has no Greetings. Face is stern and NO SMILE. 2. We have 3 adults but only given ONE access Key!! We requested for Extra, there comes another BLACK Face. Is this the way to treat customers? 3. 7th Floor Ladies Toilet is soooo DIRTY. Is this what a Resort Hotel should be? No Toilet Rolls is provided. No shower gel and shampoo in both Ladies and Gents Toilets. How to bath after swimming? 4. Our room, #1915 bathroom, in the shower cubicle, there is no shelving to put our shower gel and shampoo. The glass shelving is missing and don't bother to replacce. 5. Pillow case has BLOOD Stains! What kind of HYGIENE is this? 6. We have 3 Adults and only provided with 2 sets of bath towels and toothbrush kit 7. The following scenerio is I think the WORST among all: At about 11pm at night, when everyone are already dead tired and returning to their rooms for rest, suddenly the FIRE ALARM Sounded !!! It sounded soooo long that everyone thought there is a FIRE. We waited for the PA Announcement for evacuation but nothing was announced. We tried calling all the 3 Front Desk lines, but NO ONE ANSWER the phone calls. Has all personnel in-charge FLEETED in case of Emergency?????!!! If this is a False Alarm, there should be an announcement or staffs going out personally to inform the guests to stay in the room and stay calm but nothing was done to prevent things to happen. As the Alarm continues to siren which indicates its an EMERGENCY, everyone started to run for their lives, all heading to the EMERGENCY EXIT points.

  • 6.2
    Good

    location

    Crab Service Staff Attitude

  • 2.8
    Guest rating

    nothing.

    Given a room with the toilet was not clean with urine smell. Towel in the wardrobe was found not clear. The response was slow in addressing the cleanliness of the room when we’ve made a complain. The hotel request us to stay at the same room due to shortage of room. We agreed and after our room was cleaned we went out for dinner. When we return to our room after the dinner, there were thousand of ant attacking our bags.

  • 5.8
    Guest rating

    The Shower & The Bed.

    No Microwave Oven & Limited TV Channels.

  • 9.2
    Superb

    Very convenient. Good location with many restaurants and eateries nearby. Room was comfortable and ideal for family of four. Buffet breakfast was very good. Our children also loved the pool. Service was prompt and efficient. Two thumbs up

    Checking-in was slow, partly because we insisted on a non-smoking room which was not immediate available, but worth the wait. The in-room aircon was quite noisy; when I lowered the fan, a sharp cranking noise came on.

  • 6.6
    Good

    Strategic location and convenient to shopping mall

    Cleanliness have to improve coz we call housekeeping to help us to change the blanket due to we saw the 'blood' stain on the blanket. Even the housekeeping has done their job on changing the blanket on double bed, we saw another 'blood' stain on the other single bedsheet... Quite disguiting!!

  • 7.8
    Fabulous

    Very convenience as the hotel was just next to a shopping mall. In the shopping mall there are many restaurants, fashion outlets, hair n nail salons, body massage ie Thai odesey n foot reflexology centers. My three teenage sons were very happy as they were able to watch two movies at MBO during our stay there.

    Wi fi password requests were a bit troublesome as we need to call the reception for password each time we need to use.

  • 5.0
    Guest rating

    Bathroom was flooded when having bath

  • 7.8
    Fabulous

    Staffs are very friendly especially the guys who work at concierge.

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Highlights
7
Very goodBased on  230 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExtra bedThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Sultan Ismail Intl (JHB)12.6 mi
Underground
Yishun MRT Station6.3 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room